Expert translations of specialised texts in the field of law, banking, finance, information… read more


Professional simultaneous and consecutive interpretations at events with international… read more


We are a translation agency authorised by the Ministry of Foreign Affairs of the… read more


Translation/localisation of websites, software applications, manuals and handbooks… read more

Other services

Editing, proof-reading, adapting, updates, setting and word processing, prepress… read more

SOFITA Ltd. Web Privacy Policy

This Privacy Policy describes the types of information we collect, process and retain through our website. It does not apply to information collected by us offline.

This Policy explains:

  1. Why we collect your information
  2. What purpose we are processing it for
  3. How long we store it
  4. Whether there are other recipients of your personal information
  5. Whether we intend to transfer it to another country, and
  6. Whether we do automated decision-making or profiling.

SOFITALtd. is a provider of language and translation services operating globally. Our headquarters are in Sofia, Bulgaria, and our clients and sub-processors are located in countries in the European Union and other parts of the world. For this reason, to ensure that we protect adequately all personal data, we abide strictly by the requirements of the GDPR, the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework in our operations worldwide.

As a GDPR compliant organization, SOFITA Ltd. guarantees that we will:

  1. Treat your data fairly and lawfully.
  2. Process and store you data securely. 
  3. Report any data breaches.
  4. Keep your information for as long as it is needed.
  5. Ensure that you can benefit from the rights granted to you by the GDPR within the respective legal framework.

SOFITA Ltd. has developed a comprehensive Management System certified to ISO 9001 and ISO 17100 which includes appropriate policies and procedures designed to ensure the fair and transparent management practices covering all aspects of our activities, including information security and personal data protection.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  1. You have sent a request us for one of our services.
  2. You have applied to work for us as a freelancer.

The purpose for which we collet and process your personal data is to ensure that we provide the services you are interested in. The legal basis for processing your data is either a specific regulatory requirement or your explicit consent to use your personal data.

To ensure that your personal data are processed and stored securely, we apply a range of organizational and technical security measures which include but are not limited to:

  1. GDPR-compliant Information Security Policy and Data Protection Policy with specific guidance to SOFITA Ltd. employees and contractors.
  2. Non-disclosure and confidentiality agreements with employees and contractors (sub-processors and freelancers).
  3. Providing guidance and demanding from our contractors full compliance with the best possible data protection measures.
  4. Appropriate procedures and methods of data transfer via secure channels of communication and additional measures such as encryption.
  5. Appropriate policies for retention of documents containing personal data and deletion upon completion of the job related to a particular document.
  6. Adequate measures to ensure the preservation of documents from loss or destruction.
  7. Continuous review of data security practices to ensure full compliance with the applicable legislation and the client requirements set forth in agreements or specific instructions.

In case we identify an actual or potential data breaches, we will immediately notify you and the respective data protection authority.

We store your personal data as long as needed to perform our services or until you decide that you want “to be forgotten”. Your right to be forgotten is subject to certain limitations if your data are available on contractual or financial documents (which we need to store for periods specified in a law) or in cases when we need to ensure legal protection.

We ensure that you can benefit from the rights granted to you by the GDPR within the respective legal framework such as your right of access, right to rectification, right to erasure and right to restriction of processing (within limitations specified in the respective legislation), and right to data portability (if applicable).

We do not apply profiling techniques and do not transfer your personal data to third parties except in case of legal requirements by the law enforcement authorities or your explicit consent.

Regarding any questions and issues related to data protection, you can raise your inquiries to our Data Protection Officer at:


Last updated: May 2018