Expert translations of specialised texts in the field of law, banking, finance, information… read more


Professional simultaneous and consecutive interpretations at events with international… read more


We are a translation agency authorised by the Ministry of Foreign Affairs of the… read more


Translation/localisation of websites, software applications, manuals and handbooks… read more

Other services

Editing, proof-reading, adapting, updates, setting and word processing, prepress… read more


Satisfaction Survey

SOFITA Customer Satisfaction Survey:
If you do not wish to fill in the form, please write here.

How long have you been using our services?

  • Less than 6 months
  • Between 6 months and 1 year
  • Between 1 and 3 years
  • Between 3 and 5 years
  • More than 5 years
  • More than 10 years

Which of our services do you use? You may select more than one.

  • Translation
  • Translation and Legalisation
  • Interpreting
  • Desktop Publishing
  • Printing
  • Other (please, indicate):    

How often do you use our services?

  • Daily
  • Once a week
  • Once every 2–3 weeks
  • Monthly
  • Once every 2–3 months
  • Once every 4-6 months
  • Once or twice a year
  • Other (please, indicate):    

How would rate your satisfaction with our products?

  • Completely satisfied
  • Satisfied
  • Not completely satisfied
  • Not satisfied at all
  • Other (please, indicate):   

How would you rate the level of our service by the following criteria?



Very good





   Translation Quality:

   Adherence to the Requirements:

   Keeping Deadlines:


  • Other (please, indicate):   

Would you use our services, again?

  • Absolutely, yes
  • Probably, yes
  • Not sure
  • Probably, no
  • Absolutely, no
  • Other (please, indicate):   

Would you recommend our services to someone you know?

  • Absolutely, yes
  • Probably, yes
  • Not sure
  • Probably, no
  • Absolutely, no
  • Other (please, indicate):   

Do you have any recommendations or suggestions on how we could improve our services?


How would you rate our service?

  • Excellent
  • Very good
  • Good
  • Poor
  • Other (please, indicate):   

How would you rate SOFITA, compared with other service providers in the same field?

  • Better
  • The same
  • Worse
  • Other (please, indicate):   

Would you say that SOFITA’s services meet your expectations?

  • Yes, completely
  • Yes, with very few exceptions
  • Partially
  • No
  • Other (please, indicate):   

We highly appreciate your COMMENTS, RECOMMENDATIONS AND/OR CRITICISMS. Please, use the area below.

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Sofita Translation Agency Ltd. has been registered as a personal data administrator since 2010 and hereby informs you that it will continue to duly store and process any personal data provided in accordance with the General Data Protection Regulation. Please advise us in a timely manner, in case of any changes in your data that may prevent us from properly performing our duties towards you or our legal duties.